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AI Concierge 24/7: Your Intelligent Assistant for Pet Management

The first pet industry platform with native Artificial Intelligence. Automate scheduling, monitor vaccines, analyze performance and much more - all through natural language.

What is AI Concierge 24/7?

The AI Concierge is an intelligent assistant integrated into Petgenda that works 24 hours a day, 7 days a week. It understands commands in natural language and automatically executes complex tasks, from scheduling to detailed financial analysis.

Available 24/7

Your assistant never sleeps. Available anytime, anywhere, to help you and your team.

Native Intelligence

Developed specifically for the pet industry, with deep knowledge about managing clinics, pet shops and hotels.

Natural Language

Talk to the Concierge as you would talk to a human assistant. It understands context and intention.

AI Concierge Features

Discover everything your intelligent assistant can do for you

Smart Scheduling

Schedule appointments through simple commands in natural language. The Concierge finds available times and confirms automatically.

Automatic Registration

Register pet owners and pets directly through chat. Just provide the information and the Concierge does the rest.

Operational Summary

Receive every morning a complete summary of the previous day: appointments, revenue, pending vaccines and much more.

Vaccine Monitoring

The Concierge automatically monitors pet vaccines and alerts about pending and overdue vaccines.

Marketing Automation

Automate marketing campaigns and customer reactivation via WhatsApp, all managed by the Concierge.

Financial Analysis

Get detailed financial performance analysis, trends and recommendations to improve results.

How It Works

Simple, fast and intuitive. See how AI Concierge transforms your management

1

Speak Naturally

Start a conversation with the Concierge using natural language. No specific commands or training needed.

AI Concierge

Always available

Hello! I need to schedule a bath for Max tomorrow at 2pm

Perfect! I scheduled the bath for Max tomorrow at 2pm. Confirmation sent to the owner.

2

Concierge Executes

The assistant processes your request, searches for information in the system and executes the action automatically.

AI Concierge

Always available

Which vaccines are overdue this month?

Found 5 overdue vaccines. Can I send automatic reminders to the owners?

3

Immediate Results

Receive instant confirmations and track all actions performed by the Concierge in real time.

AI Concierge

Always available

Show me yesterday's financial summary

Yesterday's summary: $450 in revenue, 12 appointments completed. 15% growth vs previous week.

AI Concierge Benefits

Transform your management with artificial intelligence

Time Savings

Reduce up to 80% of time spent on repetitive administrative tasks.

Greater Productivity

Your team can focus on what really matters: caring for pets and serving customers.

Better Experience

Customers receive instant responses and 24/7 service, increasing satisfaction.

Smart Decisions

Analysis and insights based on real data to make more assertive decisions.

Use Cases

See how AI Concierge can help your business

Appointment Management

Fully automate the scheduling and confirmation process.

  • Scheduling by natural language
  • Automatic confirmation with customers
  • Personalized smart reminders

Analysis and Reports

Get valuable insights about your business automatically.

  • Daily operational summary
  • Real-time financial analysis
  • Trends and recommendations

Registration and Management

Simplify registration of new customers and pets.

  • Registration via chat
  • Automatic data updates
  • Complete integrated history

Preventive Health

Keep pet health up to date with intelligent monitoring.

  • Pending vaccine alerts
  • Automatic reminders
  • Proactive health management
Available on Enterprise Plan

Ready to Transform Your Management?

Join the companies already using Artificial Intelligence to revolutionize pet management. Start today!

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Does AI Concierge work in Portuguese and English?
Yes! AI Concierge understands and responds in Portuguese and English, allowing you to communicate in your preferred language.
Do I need to train AI Concierge?
Not necessary. AI Concierge comes pre-configured and ready to use. It understands natural language commands and adapts to your business automatically.
Does AI Concierge access sensitive data?
AI Concierge only accesses the data necessary to execute requested tasks, always respecting privacy and data security. All information is encrypted and protected.
Can I use AI Concierge on any plan?
AI Concierge 24/7 is exclusively available on the Enterprise Plan. Other plans have access to basic automation features.
How does AI Concierge integrate with the system?
AI Concierge is native to Petgenda, meaning it's fully integrated into the system. It directly accesses your scheduling, customer, pet and financial data to execute requested tasks.

The Technology Behind the AI Concierge

Petgenda's artificial intelligence is not just a chat interface. It is built on state-of-the-art Large Language Models (LLMs), specifically trained to understand the nuances of the pet market. When a tutor contacts your store via WhatsApp or Web, our AI acts as a qualified concierge, capable of identifying intent, suggesting times based on real availability and even performing basic clinical pre-screening.

Data Privacy and Security

We strictly follow GDPR/LGPD standards, ensuring that all interactions and pet data are stored securely and encrypted. Unlike generic bots, our AI learns from your service catalog and scheduling preferences, becoming more precise with each interaction without compromising your customers' privacy.

Real-Time Integration

The big technological difference lies in instantaneous synchronization. When the AI confirms a service, your administrative agenda is updated at the same second, triggering notifications to your team and blocking the time to avoid double-booking. This eliminates the need for human intervention in repetitive tasks, allowing you and your team to focus on what really matters: caring for animals.

In addition, our AI is capable of processing images and audios sent by tutors. If a customer sends a photo of a vaccination card or an audio explaining a symptom, the system extracts the relevant information and automatically attaches it to the pet's digital record, facilitating the work of the veterinarian or the grooming professional.